Understanding behavior in an increasingly visible world.
These projects explore how information shapes what people know, infer, and do across organizations, online communities, and digital platforms.
Thriving & Burnout in Global OSS
Research Question:
How does communication visibility shape identification, thriving, and burnout among contributors in African open source software communities?
Open source software powers much of today's digital infrastructure, yet relatively little is known about the experiences of contributors from Africa. In partnership with Open Source Community Africa, I led a team that surveyed 451 contributors across 35 African countries to examine how communication visibility influences well-being in digital collaboration. The findings show that visibility matters less as a direct resource and more as a catalyst for community identification. Contributors who felt more connected to their communities reported greater thriving and lower burnout, highlighting the importance of communication practices that foster belonging in globally distributed work.
Methods: International survey research, SEM, latent variable models, mediation, cross-cultural design
