I am a behavioral scientist and research leader who studies how people use technology, interpret information, and make decisions in organizations and digital communities. My work examines the social and organizational conditions that shape communication, collaboration, expertise, privacy, and knowledge-sharing.

A central question across my research is how the information available to people affects what they know, infer, and do. I am especially interested in how people identify expertise, manage uncertainty, collaborate across boundaries, and adapt as technologies and organizational practices change. This includes studying not only the information people receive, but also who can access it, whether it appears credible or appropriate to use, and how digital systems make people, relationships, and behavior visible to others.

I use a range of quantitative and mixed methods, including surveys, experiments, interviews, digital behavioral data, social network analysis, and structural equation modeling. My research has included nationally representative U.S. studies, an international survey spanning 35 countries, and digital trace datasets involving more than 700,000 users and millions of behavioral interactions.

I am currently an Assistant Professor of Communication at the University of Arizona, where I lead research programs on workplace technology, organizational communication, online communities, and human behavior. I earned my Ph.D. in Communication from the University of Southern California’s Annenberg School for Communication and Journalism. My earlier applied research experience includes work with RAND Corporation, Free Speech TV, and Benenson Strategy Group.

Across projects, I aim to produce research that is methodologically rigorous, clear about what the evidence can support, and useful beyond a single study. Whether examining expertise recognition on GitHub, employee uncertainty during organizational disruption, participation in global open-source communities, or privacy and information-seeking at work, I focus on explaining why patterns occur and what they may mean for organizations, technologies, and the people who use them.

Explore selected research projects to learn more about my work.